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Shipping Policy

We currently offer shipping within the UK.

Order Processing Time

Orders are typically processed and dispatched within 1-3 business days, with a cut-off time of 17:00 (CET).

Shipping Time

For standard delivery, delivery to the UK and France typically takes 7-15 business days after your order is dispatched.

Shipping Cost

All of our products in the UK are delivered with free shipping .

Please note that because personalized products are custom-made just for you, delivery times may be longer.

If you have any questions about delivery, please feel free to contact us!

Mission:

We create reassuring pet products with strict standards and promote pet charity through practical actions, ensuring that every furry friend can enjoy a high-quality life and that every bit of kindness can reach lives in need.

Vision:

To become a pet supplies platform that combines "product professionalism" and "brand warmth", it is not only a trusted selector of good products for pets by users, but also a firm practitioner in the field of pet public welfare.

Values:

Quality first: We strictly control the entire process from raw materials to finished products, refusing to compromise, all for providing safe and durable products for pets.

Integrate charity into the daily life of the brand and make every order a small force supporting pet public welfare. Always think from the perspective of pets and their owners, understand their needs, solve their pain points, and convey sincere care for your furry friends.